A flexible partner you can rely on

Millions of businesses come under the remit of tourism and hospitality – bars and restaurants, hotels and caravan parks, theatres and sports grounds, arenas and stadiums, and beyond. What do they all share in common? We like to think they focus on customer service, that’s for sure. And, quite often, suppliers rightly expect them to be flexible and willing to change too.

 

Locations served

  • Amesbury
  • Andover
  • Bath
  • Bristol
  • Cirencester
  • Chippenham
  • Devizes
  • Faringdon
  • Frome
  • Malmesbury
  • Marlborough
  • Newbury
  • Portishead
  • Salisbury
  • Shaftesbury
  • Swindon
  • Trowbridge
  • Tidworth
  • Warminster
  • Weston-Super-Mare
  • Yate
Hills Waste Collection team providing excellent customer service

Great customer service

At Hills Waste, we pride ourselves on providing excellent customer service. It’s not just us saying it—our customers tell us on independent review sites like Trustpilot.

 

Reliability 

As a retailer you need a reliable waste collection company who will provide you with the consistent level of service that you would want to provide to your own customers. Over the course of a year Hills attain 97% success rate for our customer collections, which we think is a great service.

 

Competitive rates to monitor your waste management costs

Flexibility

We understand that in the hospitality sector, businesses fluctuate seasonally and the ebb and flow during school holidays. With our service, you can adjust your collections schedule to reflect the changes in your business as they happen.

 

Competitive rates

We combine an effective service with value for money. At Hills Waste, we continually monitor your waste management costs and recommend the best saving options to suit your requirements. We also provide regular reports against agreed targets.

Sustainability and recycling in the hospitality and tourism sector

Expert advice

By selecting Hills Waste as your hospitality waste management partner you'll receive expert advice about the types and quantity of the waste you generate. And, best of all - how best to deal with it at the most affordable price.

 

Sustainability & recycling

The hospitality and tourism sectors are changing rapidly, with more companies wanting to make a positive impact on the local environment. Hills Waste Solutions can help you to achieve your sustainability targets and advise you on hospitality waste reduction and how to recycle locally.

 

Health & safety

At Hills Waste, we’re proud to be one of just a few businesses in our sector to achieve the ISO treble, meaning we’re independently certified to ISO 14001, 45001 and 9001 standards. That means whilst the team gets on with the work, health and safety and compliance is never far from our minds.

Want to know more?

More detailed information about our services to the hospitality and tourism sectors can be found here:

 

The importance of a waste
management plan

If you work in the hospitality or tourism industry, you already understand the importance of an effective waste management plan. But planning about your waste isn’t only about avoiding penalties – there are rewards to be had too. Limiting the volume of waste you send to landfill can reduce your business costs and cut your carbon footprint.

 

Hills Waste Solutions has supported the hospitality and tourism industry for decades with cost-effective and greener waste management plans designed to fit your workplace.

 

Waste rules and regulations

In the UK, the EU Waste Framework Directive sets out key legislation on waste. The directive outlines a clear waste hierarchy, with waste prevention at the top, followed by reuse, recycling, recovery, and disposal.

 

Regardless of what your business does, commercial waste must be correctly managed. This means efficient waste practices such as separating, storing and transporting waste are taken into account. And, it’s important to identify/classify your waste before it’s disposed of and to ensure your waste carrier is licensed correctly.

 

Hills Waste is fully licensed to carry all commercial waste streams. We’re also proud to operate our licensed waste management facilities, including hazardous waste disposal.

What can we recycle?

:

Dry mixed recycling

We collect and recycle all dry mixed recycling so you don't need to needing to separate. This includes Cardboard, paper, food and drink cans, plastic pots, tubs and trays, and empty aerosols.

Food waste

We turn collected food waste into valuable energy for the National Grid and nutrient-rich organic matter. This includes kitchen and plate waste, production residues, drinks waste, and all raw, cooked, and even packaged food.

Glass waste

We collect glass waste, ready for recycling again and again: bottles, jars and any coloured glass – remember to throw away the label and lid as well. Did you know that glass bottles can be endlessly recycled?

 

What happens to the rest?

General waste encompasses all waste other than reusable, recyclable and hazardous streams. With that, we are investing in facilities and technologies to unlock the potential of this waste stream. At Hills Waste, we process and recycle wherever possible. The rest is converted to renewable energy at our purpose-built, state-of-the-art site in Wiltshire.

Frequently asked questions

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